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Terms & Conditions – Elevate Connect

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These Terms & Conditions (“Terms”) govern your use of the Elevate Connect website and services. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

“Elevate Connect”, “we”, “us”, or “our” refers to Elevate Connect, a digital consulting firm based in the United States.
 

1. Our Services

Elevate Connect provides professional digital communication and customer engagement solutions, including secure messaging services, customer interaction tools, and communication platforms designed to help businesses connect with their customers.

We may update, improve, or change our services from time to time.
 

2. Eligibility

To use our services, you must:

  • Be at least 18 years old (or the age of majority in your jurisdiction)

  • Have the authority to enter into these Terms on behalf of yourself or your organization

  • Use our services in compliance with these Terms and all applicable laws
     

3. Accounts and Security

Some features may require you to create an account.

You agree to:

  • Provide accurate and complete information

  • Keep your login details secure and confidential

  • Notify us promptly if you suspect any unauthorized use of your account

You are responsible for all activity that occurs under your account.
 

4. Acceptable Use

You agree not to use our website or services to:

  • Break any law or regulation

  • Infringe the rights of others (including privacy, intellectual property, or contract rights)

  • Send spam, harmful code, or malicious content

  • Attempt to gain unauthorized access to our systems or other users’ accounts

  • Interfere with or disrupt the normal operation of our services

We may suspend or terminate access if we believe you are misusing the services or violating these Terms.
 

5. Fees and Payments

If you purchase paid services:

  • You agree to pay all applicable fees, taxes, and charges

  • Payment terms will be presented at the time of purchase or in a separate agreement

  • We may change our prices from time to time, with notice where required

If you fail to pay, we may suspend or terminate your access to paid features.
 

6. Intellectual Property

All content and materials on our website and in our services, including text, graphics, logos, designs, and software, are owned by or licensed to Elevate Connect and are protected by intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use our website and services for your internal business purposes, in accordance with these Terms.

You may not:

  • Copy, modify, distribute, or create derivative works based on our content or services

  • Reverse engineer or attempt to extract source code from our software

  • Use our trademarks, logos, or branding without our prior written consent
     

7. Privacy and Data Protection

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

By using our services, you agree that we may process your information in accordance with our Privacy Policy.
 

8. Third-Party Services

Our services may integrate with or link to third-party tools, websites, or services.

We are not responsible for:

  • The content, policies, or practices of third-party services

  • Any loss or damage arising from your use of third-party services

Your use of third-party services is subject to their own terms and policies.
 

9. Disclaimers

Our website and services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we:

  • Do not guarantee that the services will be uninterrupted, secure, or error-free

  • Do not make any warranties about accuracy, reliability, or suitability for a particular purpose

 

10. Limitation of Liability

To the fullest extent permitted by law, Elevate Connect and its owners, employees, and partners will not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages

  • Any loss of profits, revenue, data, or business opportunities

Our total liability for any claim arising out of or relating to these Terms or your use of the services will be limited to the amount you paid us for the services in the 3 months before the event giving rise to the claim, or USD $100 if no fees were paid.

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11. Indemnification

You agree to indemnify and hold harmless Elevate Connect and its owners, employees, and partners from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of or related to:

  • Your use of the website or services

  • Your violation of these Terms

  • Your violation of any law or third-party rights

12. Changes to Services or Terms

We may update or change these Terms from time to time. When we do, we will post the updated version on this page and update the “Last updated” date.

If you continue to use our website or services after changes take effect, you agree to the updated Terms.

We may also modify or discontinue parts of the services at any time, with or without notice.

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13. Termination

We may suspend or terminate your access to our website or services at any time, with or without notice, if we believe you have violated these Terms or if we decide to stop providing the services.

You may stop using our services at any time. Certain provisions of these Terms will continue to apply after termination, including those relating to intellectual property, disclaimers, limitations of liability, and indemnification.

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14. Governing Law

These Terms are governed by the laws of the State of New York, USA, without regard to its conflict of law rules.

Any disputes arising out of or relating to these Terms or your use of the services will be resolved in the state or federal courts located in New York, and you agree to the jurisdiction of those courts.

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15. Contact Us

If you have any questions about these Terms, please contact us at:

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Email: support@elevateconnect.in

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